Frequently Asked Questions

Everything you need to know about your Orbital Clothing experience.

What is the standard shipping timeframe?

Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

How do I initiate a return or exchange?

We offer a 30-day return policy. To start a return, visit our online Returns Portal with your order number and email address to receive a prepaid shipping label.

How can I track my order status?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.

Are your materials sustainably sourced?

At Orbital Clothing, we prioritize quality and ethics. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% sustainability by 2025.